Return to Help Index| Order Status | |
 |
|
| Has my order shipped? | |
Just email us at [email protected] and we’ll check the status for you right away. Fast answers, no login required. |
|
| How do I change quantities or cancel an item in my order? | |
If your order hasn’t entered production, we can usually make adjustments. Send us a quick note at [email protected] and we’ll confirm what’s possible. |
|
| How do I track my order? | |
| Tracking info is sent automatically once your gear ships. If you missed it or want an update, just reach out to [email protected] —we’ll resend the link or give you a status update. | |
| My order never arrived. | |
| Let’s fix that fast. Email us - [email protected] with your order number and we’ll investigate immediately. We’ll make it right. | |
| An item is missing from my shipment. | |
| Oops! That’s not the experience we want for you. Email us at [email protected] with the details and we’ll resolve it quickly—whether it’s a reshipment or a refund. | |
| My product is missing parts. | |
| We’ll get replacement parts out to you ASAP. Just let us know what’s missing and we’ll take care of it. Please email [email protected] | |
| When will my backorder arrive? | |
| Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you. Please email [email protected] | |